Frequently Asked Questions

Our off peg wedding dresses in our sale room are between £399 and £799 and all brand new made wedding dresses including customising range between £1275 - £1875  Flower girls are £105 and juniors and adult bridesmaid dresses are between £175 - £195.

We a realistic size wedding shop so we mainly have larger sizes in stock. We have sizes 16 to 36 in our main bridal boutique and smaller sizes of 6 to 14 in our sale room.

On normal lead times your dress will take takes 6 months to be made and you must allow 12 weeks for alterations so you would need to secure your order 9 months before your wedding date. 

Our wedding dresses are exclusive and we have our very own labels "Pure Joie" and "Carolyn Anne's Bridal" which are unique and you can customise.

No absolutely not as we are there to show you exactly what you do to customise a dress. We will show you examples and run through all options with you.

We currently have around 30 wedding dresses in stock but hundreds of styles are available to order as shown under photos on our facebook page.

We work by appointments only as this will ensure you have privacy in the boutique and we can prepare the boutique for you. You will also never have to share your time with another bride and we dedicate our time to you and your bridal party. Same day appointments are usually available so please do give us a call and we will do our best to get you in the same day.

Your dress will be made to your height for length, bust, waist and hips at the time of the order to help save you high alterations costs but we are not the dressmakers and so its not a full made to measure service with several fittings so its possible you will need some sort of tweaking to your dress for perfect fit. Also if you change weight since the order then you are fully responsible for any alterations needed. We do not pay for any alterations.

Due to us dealng directly with our dressmakers and no middleman involved we can offer you a huge amount of colours, 150 to be exact for every wedding dress or bridesmaid dress.

On your appointment we will sit you down and get to know you, ask you about your wedding plans, meet your family and friends, enjoy some refreshments and find out your vision for a wedding dress. We then explain how we work and exactly what we can offer you. You are then lead to the wedding dresses to choose your favourites to try on. After you have tried your favourites on we then ask you to trust us and we will suggest styles for you to try on as we know what will look good on you even if you have not picked it out, you will be surprised and quite often your "Dress" will be the one you didnt pick that we suggested!!

Yes we can offer you a 3 month payment plan if your wedding is 12 months away. We will discuss all options when you come along for your appointment.

It depends how much time you have until your wedding, but please come and see us straight away as we need to make sure there is enough time to make your dress and time for alterations. If you are later than the normal lead time then there will be a small fee of £50 to bump you up the dressmakers list. If you have less than 6 months until your wedding date then you are better with the off peg option.

We are afraid that we do not offer refunds on customised dresses as once the order has been placed your fabrics have been ordered and paid for. We do not offer refunds for change of mind or not liking a customised dress when it arrives but we do ask you to read through our terms and conditions and sign before we go ahead with your order.